Longserviceleave.com

ACT services industry portable long service

The ACT services industry scheme, run by ACT Leave, covers contract cleaning. The old contract cleaning scheme merged into it on 1 April 2025. From 1 January 2027 it also covers hairdressing and beauty, and accommodation and food services.

By Sri Murugan Systems ยท Rules last reviewed

Estimate your scheme entitlement

ACT Leave

Enter the service the scheme has recorded for you. This is an estimate; the scheme's own statement is what counts.

Whole and part years, from your service statement.

$

Before tax, without overtime.

Find your number and check your service

See how to find your registration number, the member portal and what to do if service is missing.

The state long service leave calculator does not apply to this scheme. If you are covered, your leave is worked out and paid by ACT Leave under its own rules. Check your service record with the scheme.

Who is covered

  • Full-time, part-time and casual employees and apprentices doing relevant work in the ACT services industry.
  • Contract cleaning, from 1 April 2025 when the Contract Cleaning Industry Scheme merged into this scheme.
  • Hairdressing and beauty, and accommodation and food services, from 1 January 2027.
  • Contractors may join voluntarily.

When you qualify

You need 7 years of recorded service.

What you get

You get 6.06 weeks after 7 years, then 0.867 weeks per year. You are paid at your highest weekly average ordinary pay over the last 2, 4, 20 or 40 quarters. Each claim must be at least 2 weeks.

Leaving early, illness, retirement and death

  • Leaving the industry with 5 years. There is a 20-week waiting period.
  • Retirement at 55 or over or on a veteran pension, total incapacity, or death: 5 years, or 55 days for contract cleaners registered before 1 July 2012.
  • A lump sum with 7 or more years if you are no longer employed in the industry.

How it is paid

ACT Leave pays into your nominated bank account.

How to claim

Claim through the ACT Leave client portal at https://actleave.act.gov.au/client-portal/. ACT Leave's claims page for your industry lists what you need. Each claim must be at least 2 weeks.

Before you rely on this

  • The employer levy for the new industries is 1.07% of ordinary wages from 1 January 2027 (DI2026-228). Food and beverage services employers get discounts of 75% in 2027, 50% in 2028 and 25% in 2029.
  • After leaving the industry, there is a 20-week wait before you can claim.
  • Each claim must be at least 2 weeks.

The scheme and its law

Common questions

When do hairdressers and hospitality workers join?

Hairdressing and beauty, and accommodation and food services, join the scheme from 1 January 2027.

I was in the old ACT contract cleaning scheme. What happened?

It merged into the Services Industry Scheme on 1 April 2025. Contract cleaners registered before 1 July 2012 keep a 55-day threshold for retirement, incapacity and death claims.

How much leave do I get after 7 years?

6.06 weeks, then 0.867 weeks for each further year.

What do voluntary members pay?

Voluntary members pay a levy of 1.67% of total ordinary remuneration (DI2025-43). The ACT Leave website says the contractor rate is still to be advised, but the legal instrument sets 1.67%.

Official sources

Last reviewed 3 November 2026.